Vintage Pens
Frequently Asked Questions
1. Are all your pens genuine Montblanc?
Yes — every pen sold by Vintage Pen Market is 100% authentic Montblanc. We personally inspect, verify, and guarantee the authenticity of every item before listing it for sale.
2. Are your pens new or used?
We specialize in pre-loved and vintage Montblanc pens — each piece has been carefully sourced, cleaned, and checked to ensure it is in excellent working and aesthetic condition.
3. Do you offer a warranty?
We stand behind every pen we sell. All purchases come with a 7-day money-back guarantee — no questions asked. If you’re not satisfied for any reason, simply return the item for a full refund.
4. Do you offer free shipping?
Yes! We provide free door-to-door courier delivery anywhere in South Africa. Every order is securely packaged to ensure safe arrival.
5. How long will delivery take?
Delivery typically takes 1–3 business days once payment has cleared. We’ll share tracking details as soon as your order has been dispatched.
6. How do I pay?
We accept secure online payments via PayFast, EFT (bank transfer), and major debit/credit cards. All transactions are processed through trusted payment gateways.
7. What if I change my mind?
No problem — simply contact us within 7 days of receiving your order to arrange a return. Once we receive the pen in its original condition, you’ll receive a full refund.
8. Can I sell my Montblanc pen to you?
Absolutely. We regularly purchase pre-loved Montblanc pens. Simply contact us via email or WhatsApp with clear photos and details of your pen, and we’ll provide a fair valuation.
9. How can I contact you?
We’re always happy to help.
📧 Email: welcome@vintagepenmarket.co.za
💬 WhatsApp: +27 68 222 2221